Last updated: June 11, 2024

Introduction

At DataRealities, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IoT devices and related services.

Data We Collect

Device Data

Sensor readings and measurements
Device status and performance metrics
Network information and connection data
Firmware version and update information

Personal Information

Contact information (name, email, phone number)
Account credentials
Billing and payment information
Communication preferences

How We Use Your Data

We use the information we collect to:

Provide, operate, and maintain our services
Improve and optimize our products
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage and trends
Detect, investigate, and prevent security incidents

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Our security measures include:

End-to-end encryption for data in transit and at rest
Regular security audits and penetration testing
Role-based access controls
Secure development practices throughout our software lifecycle

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access & Portability

Request a copy of your personal data in a structured format

Correction

Update or correct your personal information

Deletion

Request deletion of your personal data

Opt-Out

Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Data Protection Officer

[email protected]

We'll respond to your inquiry within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your Privacy Matters